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Housekeeping Operations Coordinator

2 months ago


Kelowna, British Columbia, Canada Hampton Inn & Suites Kelowna Airport Full time
About the Role

We are seeking a highly organized and detail-oriented Housekeeping Manager to join our team at Hampton Inn & Suites Kelowna Airport. As a key member of our housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and quality in our hotel.

Key Responsibilities
  • Supervise and Coordinate Housekeeping Staff

You will be responsible for supervising and coordinating the activities of our housekeeping staff, ensuring that all tasks are completed efficiently and effectively.

Inspect and Maintain Housekeeping Standards

You will be responsible for inspecting and maintaining the highest standards of cleanliness and quality in our hotel, including guest rooms, public areas, and back-of-house areas.

Manage Housekeeping Operations

You will be responsible for managing the day-to-day operations of our housekeeping department, including scheduling, inventory management, and equipment maintenance.

Ensure Guest Satisfaction

You will be responsible for ensuring that our guests receive the highest level of service and satisfaction, including responding to guest complaints and concerns.

Requirements
  • Secondary (High) School Graduation Certificate

You must have a secondary (high) school graduation certificate or equivalent.

1-2 Years of Experience

You must have at least 1-2 years of experience in a housekeeping or hospitality-related role.

Attention to Detail

You must have excellent attention to detail and be able to maintain high standards of cleanliness and quality.

Client Focus

You must have a client-focused approach and be able to provide excellent customer service.

Flexibility

You must be flexible and able to work a variety of shifts, including evenings, weekends, and holidays.

What We Offer
  • Dental Plan

We offer a comprehensive dental plan to our employees.

Health Care Plan

We offer a comprehensive health care plan to our employees.

Physical Accessibility Accommodations

We provide physical accessibility accommodations, including ramps and elevators, to ensure that all employees and guests can access our facilities.

Language and Work Environment

This role requires fluency in English and the ability to work in a fast-paced hotel environment. We are an equal opportunities employer and welcome applications from diverse candidates.