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Senior Customer Development Executive

2 months ago


Ajax, Ontario, Canada Colgate Full time
About the Role

We are seeking a highly skilled and experienced Senior Customer Development Executive to join our team at Colgate. As a key member of our commercial team, you will be responsible for delivering budgeted sales, profit growth, and share, while developing the day-to-day partnership between Colgate and our customers in Ireland.

Key Responsibilities
  • Responsibility for a portfolio of Colgate products with the retailer
  • Achieving budgeted Net Sales & Margin targets
  • Identify and drive through to delivery incremental opportunities via general business and data analysis, negotiation, and understanding opportunities for potential business change
  • Supporting the Senior Customer Development Manager with Joint Business planning and account administration
  • Fully manage P&L for part of the portfolio
  • Responsible for the input of an accurate demand plan in demand planning tools
What You Will Do
  • Build strong external networks with the Buyers/Buying Manager to raise the profile, business focus, and support for Colgate within this customer
  • Demonstrate a clear understanding of the Irish Market, competitor landscape, and customer strategy, and their shopper to demonstrate how Irish customers can win and CP can optimize their brands within this environment
  • Develop and gain agreement to a 12/24-month plan for Ireland
  • Demonstrate commercial competence in interrogating the business, in order to swiftly identify issues and opportunities for resolution/optimization gaining agreement from the Tesco buyers
  • Lead a cross-functional relationship with Ireland customers and Colgate Palmolive – incorporating support from Category Management and Shopper Marketing where required
  • Work closely with Colgate Palmolive UK team and align all plans with cross-functional teams based in the UK
  • Share market intelligence from Nielsen/Kantar etc with the customers to continue to own the conversation
  • Attend customer meetings at the retailer with CDM, supporting preparation with promotional analysis and Joint Business Plan updates
  • Strengthen customer selling story and add insight to broader CP business
  • To build mutually beneficial relationships with your retailers Supply Chain contacts responsible for forecasting that enable productive CPFR conversations to drive alignment in the customer demand plan
  • Manage external contact with the retailer. Identify and develop the relevant contacts for the retailer's online business (where required)
Requirements
  • A commercially astute individual, with the ability to build strong business relationships while developing and implementing creative, sustainable, mutually profitable business solutions
  • A forward-thinking, ambitious self-starter & leader, able to influence and negotiate to senior levels, both internally and externally, with clear commitment to delivering business results and winning in the Irish Market
Our Commitment to Sustainability

We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.

Our Commitment to Diversity, Equity & Inclusion

Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve — and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect, and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.