Sales Team Lead

4 weeks ago


Prince George, British Columbia, Canada Factory Direct Furniture Full time
Sales Supervisor Job Description

At Factory Direct Furniture, we are seeking a highly skilled Sales Supervisor to join our team. As a Sales Supervisor, you will be responsible for leading our sales team and ensuring that our customers receive exceptional service.

Key Responsibilities:
  • Lead the Sales Team: Supervise and coordinate the activities of our sales team, ensuring that they are meeting their sales targets and providing excellent customer service.
  • Merchandise Management: Order merchandise, authorize returns, and maintain inventory levels to ensure that our store is always stocked with the latest products.
  • Sales and Customer Service: Sell merchandise, resolve customer complaints, and provide exceptional customer service to ensure customer satisfaction.
  • Reporting and Analysis: Prepare reports on sales volumes, merchandising, and personnel matters to help us make informed business decisions.
  • Team Management: Supervise and train staff, including sales associates and office personnel, to ensure that they have the skills and knowledge needed to succeed in their roles.

We are looking for a highly motivated and experienced Sales Supervisor who is passionate about delivering exceptional customer service and leading a high-performing sales team. If you have a strong background in sales and customer service, and are looking for a new challenge, we encourage you to apply.


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