Service Delivery Manager

6 days ago

Toronto, Ontario, Canada Hamilton Barnes Associates Limited Full time

Service Delivery Management Role
===========================

We are seeking a talented Service Delivery Manager to ensure smooth service execution and client satisfaction. As a key member of our team, you will be responsible for building and maintaining strong client relationships, acting as the primary point of contact for service-related matters.

**Key Responsibilities:**

* Supervise and motivate a team of technical professionals, ensuring their productivity and professional growth.
* Monitor and ensure the achievement of SLAs, working closely with technical teams to meet and exceed client expectations.
* Risk Management: Identify and mitigate potential risks to service delivery, ensuring network security and uptime.
* Budget Management: Responsible for managing the budget related to service delivery operations.

**Requirements:**

* Demonstrated Service Delivery Management experience in Network or Cloud-based solutions.
* Proven ability to manage large accounts.
* Leadership and team management skills.
* Training & development funded.

Join our team and take on this exciting opportunity to deliver cutting-edge technologies and exceed client expectations.

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