Produce Department Supervisor
2 months ago
About Farm Boy
Farm Boy is a company that is passionate about creating a unique fresh food shopping experience for all. We are committed to delivering on our commitments and providing a fun, fresh experience for our team members and customers.
Job Summary
This role is responsible for assisting the Department Manager in the day-to-day operations of the backroom in the Produce Department. The successful candidate will provide superior customer service, oversee the preparation and quality of produce, and provide administrative support to the management team.
Key Responsibilities
- Provide exceptional customer service and support Farm Boy's vision of the best fresh shopping experience.
- Oversee the preparation, packaging, pricing, rotation, and quality standards of produce.
- Provide administrative support to the management team, including recording of shrink, supply inventory, and orders.
- Ensure the work, storage, and store areas are clean and safe at all times.
- Lead by example by promoting corporate policies, customer service standards, and departmental cleanliness.
- Assist, relieve, and train department personnel as requested by the management team.
- Comply with all corporate policies, especially those related to Health and Safety, Food Safety, and equipment use.
Requirements
- Typically requires completion of a post-secondary program, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role.
- Excellent organizational, interpersonal, and analytical skills.
- Clear and effective communication style, both written and oral.
- Good judgment and decision-making abilities while communicating with customers and Farm Boy team members.
- Ability to learn manual and automated systems/tools.
- Skilled at working in a fast-paced environment while maintaining priorities and a high level of performance.
- Flexible schedule, including weekends, evenings, and holidays.
- Fluency in English and French is considered an asset.
Work Environment
- Providing service to several people or departments, working under many simultaneous deadlines.
- Required to stand and walk for long periods of time during shift.
- Required to lift, carry, or handle heavy objects.
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