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Retail Sales Team Leader

3 months ago

Whistler, British Columbia, Canada COM4BIKE CYCLING & SPORTS INC. Full time
Position Overview

As a Sales Operations Supervisor at COM4BIKE CYCLING & SPORTS INC., you will play a crucial role in overseeing our sales team and ensuring optimal performance. Your leadership will guide our staff in achieving sales targets while maintaining high standards of customer service.

Key Responsibilities
  • Staff Supervision: Lead and manage a team of sales personnel, including apprentices and design team members.
  • Task Assignment: Allocate duties effectively among sales staff to maximize productivity.
  • Recruitment and Training: Conduct hiring processes and facilitate training programs for new employees.
  • Financial Authorizations: Approve payments and manage merchandise returns.
  • Schedule Management: Create and maintain work schedules for the sales team.
  • Sales Execution: Actively engage in selling merchandise and achieving sales goals.
  • Reporting: Prepare comprehensive reports on sales performance, inventory management, and personnel issues.
  • Issue Resolution: Address and resolve customer inquiries, complaints, and supply chain challenges.
  • Inventory Organization: Maintain an organized inventory system to ensure product availability.
  • Team Coordination: Supervise and coordinate activities among team members to foster collaboration.
Qualifications

Experience: A minimum of 2 years of relevant experience in a supervisory role within a retail environment.

Support Initiatives

We are committed to fostering an inclusive workplace. Our initiatives include:

  • Newcomer and Refugee Support: Assist in the integration of newcomers and refugees through resources and training.
  • Indigenous Community Engagement: Build relationships with Indigenous communities and provide cultural competency training.
  • Visible Minority Inclusion: Implement hiring practices that promote diversity and inclusion.
Employment Details
  • Job Type: Permanent
  • Working Language: English
  • Work Hours: 40 hours per week