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Technical Consultant

2 months ago

Ottawa, Ontario, Canada Bell Canada Full time
About the Role

We are seeking a highly skilled Technical Consultant to join our Bell Business Markets team. As a Technical Consultant, you will be responsible for providing technical expertise and guidance to our customers, ensuring that their voice telecommunications solutions meet their business needs.

Key Responsibilities
  • Assist the Bell Sales Team in selecting the most suitable voice telecommunications solution for customers
  • Provide pre-sale demonstrations and technical support to customers
  • Collaborate with internal and external teams to deliver high-quality solutions
  • Conduct thorough examinations of customer communication requirements and design appropriate configurations
  • Prepare and deliver technical reports and presentations to customers
Requirements
  • Strong knowledge of TCP/IP Networks, Voice over IP, DHCP, VLAN, LANs, WANs, Ethernet, Routing, IP Applications, and Cloud
  • Minimum of 3 years of technical experience in a telecommunications environment, including knowledge of telephone networks and voice technology
  • Ability to manage and coordinate multiple customer projects simultaneously
  • CCNA certification is an asset
What We Offer

As a Technical Consultant at Bell, you will enjoy a comprehensive compensation package, including a competitive salary and a wide range of benefits to support your well-being and growth. You will also have the opportunity to work with a dynamic team that values diversity and inclusion, and is committed to providing exceptional customer service.

We are an equal opportunities employer and welcome applications from diverse candidates. If you require accommodations during the hiring process, please let us know. We are committed to creating a workplace that is inclusive and respectful of all employees.