Supervisor of Operations

2 months ago

Halifax, Nova Scotia, Canada Government of Nova Scotia Full time
About Our Opportunity

The Government of Nova Scotia is seeking a highly skilled and experienced Supervisor, Support Services to join our team. As a key member of our management team, you will be responsible for the delivery of a wide range of managerial responsibilities and legal operational activities to ensure the provision of effective and consistent legal operations within our organization.

Primary Accountabilities
  • Under the leadership and direction of the Director, Legal Support Operations, you will work as part of our management team with significant independence and accountability to manage and support the efficient and effective operation of several offices within the Halifax Region.
  • You will be responsible for day-to-day management of a broad scope of business and financial processes, including legal operations, performance management, attendance and absence management, recruitment and selection, performance planning and development, special projects and initiatives, and the development of new and revised legal and business processes.
  • You will lead a team of legal support professionals tasked with supporting the varying operational needs of our organization.
  • You will be the main point of contact for all legal administration and corporate services needs of the Region, managing and monitoring all operational activities for staff while actively leading and implementing objectives and strategies to improve service efficiency and effectiveness.
Qualifications and Experience

You have successfully completed a paralegal or legal assistant diploma or certificate from a recognized post-secondary institution plus several years directly related experience supervising a team. An acceptable combination of your education and experience may be considered.

  • You require proven ability to successfully supervise a team, including experience in recruitment and selection, training, performance and attendance management, coaching and developing staff to meet their fullest potential while ensuring service standards are upheld.
  • You are decisive and effective at prioritizing and delegating tasks, including ensuring deadlines are met with little margin for error.
  • You have demonstrated abilities to perform with minimal supervision, including being able to balance demands and time management in competing priorities over multiple projects.
  • You possess excellent communication skills (both verbal and written) and the ability to provide sound guidance under stressful situations.
  • You are able to interact tactfully and diplomatically with the management team, staff, the public, police agencies, accused persons, victims of crime, defence counsel and the legal community in general.
Working Conditions
  • Regular travel to offices throughout the Region is required.
  • Pressure to meet deadlines and ensure accuracy of work.
  • May be required to work overtime on occasion.
  • Work is most often completed in a comfortable office environment, includes travel by car, sometimes long distances.
  • Exposed to disturbances and high emotions, some danger of physical abuse when dealing with angry and irate individuals.
What We Offer
  • Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
  • Engaging workplace: our Employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies.
  • Countless career paths.
  • Department-specific flexible working schedules.

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