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Personal Training Manager
2 months ago
Job Title: Personal Training Manager
Job Summary:
We are seeking a highly motivated and experienced Personal Training Manager to join our team at Equinox. As a Personal Training Manager, you will be responsible for leading our Personal Training Department to achieve operational excellence and drive business growth.
Key Responsibilities:
- Model "Servant Leadership" during interactions with trainers, club staff, and members.
- Establish and maintain friendliness and service standards for trainers in their interactions with members and club staff.
- Proactively act upon business trends in new clients, fitness assessment conversions, client attrition and client training frequency to achieve monthly and annual department goals.
- Implement and execute all operational SOPs including administrative duties associated with client outreach and staff accountabilities.
- Craft and execute a meaningful monthly trainers' forum (meeting).
Talent Development and Support of PT Staff:
- Conduct monthly Professional Development Meetings (PDMs) and partner with trainer to achieve their stated specific actions steps directly associated with trainer's stated financial, career and education goals.
- Provide timely, direct, and actionable feedback to Fitness Manager (FM) and trainers on areas of improvement and timetable those improvements with clearly defined expectations.
- Develop strong relationships with all departments in club in order to ensure communication and collaboration to support our internal philosophy.
- Lead sales training for new hires and those needing extra support.
- Conduct business management workshops focusing on the specific needs of each Tier level.
- Develop and manage the FM to flawlessly execute job responsibilities and prepare for promotion opportunity.
- Identify key talent to promote to Managers in Training (MIT), Tier X and Master Instructors.
- Lead and foster team commitment to continued education opportunities (both internal and external) to ensure high educational standards and delivery of quality programming.
- Achieve and maintain team headcount target through active management of the interview process and generating referrals from current trainers.
Requirements:
- Demonstrated ability to hire, direct and develop staff through creating accountability and structured time-lines.
- Demonstrated outgoing and collaborative social skills and strong desire to interact with members, clients and staff.
- Demonstrated sales skills with specific focus of attracting new clients and retention.
- Excellent written and verbal communication skills.
- Demonstrated time management and prioritization skills.
- Consistently positive feedback from colleagues, direct reports, and supervisors.
- Proven ability to drive revenue
Preferred Requirements:
- Demonstrated successful leadership ability in an educational, fitness or management setting (one year minimum preferred).
- Exercise Science or Sports Management Degree preferred. Current national certification, CPR/AED, First Aid.
- Excellent instructional abilities - an ability to lead a curriculum and create strategies for learning.
- Enthusiastic, passionate and knowledgeable regarding the fitness industry.
- Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Additional Information:
As a member of the Equinox team, you will receive:
- We offer competitive salary, benefits, and industry leading commission opportunities for club employees
- Complimentary Club membership
- Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Equinox is an equal opportunity employer.
