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Dining Establishment Manager

2 months ago

Kamloops, British Columbia, Canada DAIRY QUEEN Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Dairy Queen. As a key member of our operations team, you will be responsible for ensuring the highest level of customer satisfaction and quality of service in our dining establishment.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
    • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and customer satisfaction.
  • Operations Management
    • Establish methods to meet work schedules, ensuring that all tasks are completed on time and to a high standard.
    • Requisition food and kitchen supplies, maintaining accurate records of stock and inventory.
    • Supervise and check the assembly of trays and delivery of food trolleys, ensuring that all food is presented to a high standard.
  • Customer Service
    • Address customers' complaints or concerns, providing a high level of customer satisfaction and ensuring that all issues are resolved promptly.
  • Administrative Tasks
    • Maintain records of stock, repairs, sales, and wastage, providing accurate and timely reports to management.
    Requirements
    • Education and Experience
      • Secondary (high) school graduation certificate.
      • 7 months to less than 1 year of experience in a similar role.
    • Skills and Abilities
      • Excellent leadership and communication skills.
      • Ability to work under pressure and meet tight deadlines.
      • Attention to detail and ability to maintain accurate records.
    • Work Environment
      • Fast-paced environment with a focus on customer satisfaction.
    • Personal Suitability
      • Client focus and ability to work as part of a team.
      • Flexibility and adaptability in a dynamic work environment.
      Benefits
      • Free Parking
      • Learning and Training Opportunities
      • Permanent Full-Time Position
      • 35-40 Hours per Week