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Culinary Service Supervisor

3 months ago

Whitby, Canada PAPA JOHN'S PIZZA Full time
Position Overview

The Culinary Service Supervisor plays a vital role in overseeing the daily operations of food service within our establishment. This position requires a strong leader who can manage staff effectively while ensuring high standards of food quality and customer satisfaction.

Educational Requirements
  • Completion of secondary school or equivalent experience is necessary.
Work Environment
  • Fast-paced food service establishment.
  • Restaurant setting.
Key Responsibilities
  • Develop and implement strategies to meet work schedules efficiently.
  • Supervise and coordinate the activities of food preparation staff.
  • Provide training to staff on job responsibilities, hygiene, and safety protocols.
  • Estimate necessary ingredients and supplies for meal preparation.
  • Ensure compliance with quality control standards for food and service.
  • Prepare financial budgets and cost estimates.
  • Address and resolve customer complaints and concerns.
  • Maintain accurate records of inventory, repairs, sales, and waste.
  • Compile and submit operational reports.
  • Establish and manage work schedules for staff.
Supervisory Responsibilities
  • Oversee a team of 5-10 employees, including:
    • Food and beverage servers
    • Food service counter attendants and food preparers
    • Kitchen and food service assistants
Certifications
  • First Aid Certification is required.
Work Conditions
  • Ability to thrive in a fast-paced environment.
  • Capable of working under pressure.
  • Combination of sitting, standing, and walking throughout shifts.
  • Must be able to stand for extended periods.
Personal Attributes
  • Strong client focus and interpersonal skills.
  • Excellent verbal communication abilities.
  • Flexibility and adaptability in a team-oriented environment.
Experience Requirements
  • 1 to 2 years of relevant experience in food service.
  • Permanent position with full-time hours (40 hours per week).
  • Work language: English.