Team Leader

1 week ago


Sydney, Nova Scotia, Canada Government of Nova Scotia Full time
About Our Opportunity

We are seeking a highly skilled and experienced Team Leader to join our Labour Market Programs team at the Government of Nova Scotia. As a Team Leader, you will play a key role in providing day-to-day supervision and leadership to a team of employees who deliver employment programs and services to citizens, employers, and communities.

Primary Accountabilities
  • Provide day-to-day individual and team leadership to a program delivery team of Program Officers and Program Assistants who deliver employment programs and services to citizens, employers, and community organizations.
  • Monitor the work carried out by team members to ensure funding agreements are compliant with program policies, procedures, guidelines, and performance standards throughout the agreement period.
  • Make commitments and authorize financial transactions of program funds within delegated level of authority, including ongoing review of project budgets and make recommendations to Manager on budgetary requirements.
  • Develop and implement internal operational processes.
  • Monitor and resolve service delivery and performance issues with clients, employers, and community partnership agreements, including ensuring Appeals are handled according to prescribed processes.
Qualifications and Experience

This may be the right opportunity for you if you have a bachelor's degree in a related field with 5 years of related experience or an equivalent combination of training and experience.

  • Related experience is defined as experience administering programs and/or services and/or policies, which includes determining the eligibility of individuals, organizations, and employers for programs and exercising decision-making authority for program applications, and reviewing and approving agreement items administered by a program delivery team (approvals/denials, amendments, financial transactions, monitoring reports, and agreement closeouts).

The successful candidate must have demonstrated experience:

  • Providing direct supervision and day-to-day leadership to a team of people using human resource methods, techniques, and practices (a combination of performance management, attendance, monitoring workload and capacity, training).
  • Monitoring and analyzing program and/or service results, identifying success and areas requiring improvement, and implementing service enhancements and prescribed service standards to achieve individual and team performance objectives.
  • Using project management techniques to set goals, workload priorities, and to lead teams and operational projects.
What We Offer
  • Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
  • Engaging workplace: our employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies.
  • Countless career paths.
  • Department-specific flexible working schedules.

Pay Grade: PR 13 Salary Range: $62,162 - $94,916 Bi-Weekly


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