Business Analyst

1 month ago

Mississauga, Ontario, Canada Shodh Consulting Services Full time
Job Title: Business Analyst - Retail Pharmacy Chain Stores Specialist

Shodh Consulting Services is seeking a highly analytical and detail-oriented Business Analyst to join our team. As a Business Analyst - Retail Pharmacy Chain Stores Specialist, you will play a critical role in analyzing business processes, identifying areas for improvement, and implementing solutions to enhance operational efficiency and drive growth in the retail pharmacy industry.

Key Responsibilities:
  • Data Analysis & Reporting: Collect, analyze, and interpret data from various sources to provide actionable insights. Develop and maintain comprehensive reports and dashboards to track key performance indicators (KPIs).
  • Process Improvement: Identify inefficiencies and areas for improvement within business processes. Recommend and implement process improvements to enhance operational efficiency and customer satisfaction.
  • Project Management: Lead and manage projects from inception to completion, ensuring timely delivery and alignment with business goals. Coordinate with cross-functional teams to ensure successful implementation of projects.
  • Market & Trend Analysis: Conduct market research and analysis to stay informed about industry trends and competitive landscape. Provide strategic recommendations based on market analysis to drive business growth.
  • Stakeholder Communication: Collaborate with key stakeholders to understand business needs and requirements. Present findings and recommendations to senior management in a clear and concise manner.
  • System & Tool Enhancement: Work with IT teams to enhance business systems and tools, ensuring they meet the evolving needs of the business. Provide support and training to users on new systems and tools.
Qualifications:
  • Bachelor's degree in Business Administration, Finance, Economics, or a related field. A Master's degree is a plus.
  • Proven experience as a Business Analyst, preferably within the retail or pharmacy industry.
  • Strong analytical skills with proficiency in data analysis tools such as Excel, SQL, and business intelligence software.
  • Excellent communication and presentation skills.
  • Ability to manage multiple projects simultaneously and meet deadlines.
  • Knowledge of retail pharmacy operations and industry trends.
  • Experience with project management methodologies and tools.
Preferred Qualifications:
  • Certification in Business Analysis (CBAP, CCBA, or similar).
  • Experience with CRM and ERP systems.
  • Familiarity with regulatory requirements in the pharmacy industry.

Interested candidates should submit their resume and a cover letter outlining their qualifications and experience.

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