Technical Support Specialist

5 days ago


Chicoutimi QC, Canada Le Groupe JLD-Laguë Full time
Job Summary

We are seeking a highly motivated and customer-focused Technical Support Advisor to join our team at Le Groupe JLD-Laguë. As a Technical Support Advisor, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities
  • Provide technical support and answer client inquiries regarding equipment maintenance and repairs.
  • Participate in planning the work schedule of the service department to ensure efficient operations.
  • Ensure compliance with health and safety standards and policies in the workplace.
  • Utilize your knowledge of the retail trade and technical expertise to provide solutions to clients.
  • Develop a strong understanding of our products and services to effectively communicate with clients.
Requirements
  • Functional English language skills to serve our English-speaking clientele.
  • Passion for the agriculture, business, or industrial field.
  • Corporate discounts for employees and their families.
  • Ongoing training opportunities offered by our in-house trainer and John Deere.


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