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Salesforce Developer and Administrator
2 months ago
At Fresh Tracks Canada, we're passionate about crafting exceptional Canadian vacations for travelers worldwide. Our team of Canadian Insiders has been helping customers plan unforgettable experiences since 1996.
Key Responsibilities- Develop, customize, and maintain our Salesforce sales cloud platform to support business processes and requirements.
- Collaborate with stakeholders to gather, analyze, and document business requirements and translate them into technical specifications.
- Design and implement Salesforce solutions, including custom objects, workflows, validation rules, process automation, and data integrations.
- Ensure data integrity and security within the Salesforce environment and improve Salesforce data quality, implementing rules and automation.
- Provide ongoing support and training to Salesforce users, addressing technical issues and user inquiries.
- Work closely with cross-functional departments to ensure seamless integration of Salesforce with other business systems.
- Conduct proactive quality assurance and enhancement analysis to maximize Salesforce potential, including implementing best practices into processes, logic, and data flows.
- Stay current with Salesforce updates, new features, and best practices to continuously improve the platform's capabilities.
- 5+ years combined experience as a Salesforce Developer and Administrator, with a deep understanding of Salesforce best practices and functionality.
- Solid business acumen and communication with ability to translate high-level business needs into technical requirements.
- Experience implementing Salesforce configuration changes including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, dashboards and reports.
- Experience with SalesForce Lightning components and architecture.
- Salesforce certifications (e.g. Salesforce Certified Administrator; Salesforce Certified Platform Developer).
- Knowledge of data management and data integration techniques with experience integrating Salesforce with marketing platforms, data warehouses, and custom business applications.
- Proficiency in programming languages such as Apex, Visualforce, and JavaScript.
- A friendly and fun team environment with company celebrations and social events.