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Part-Time Supervisor at Levi's Outlet
3 months ago
Job Summary
- Fosters a vibrant and engaging retail atmosphere by connecting with customers and demonstrating exemplary service behaviors to fellow team members, while overseeing and consistently mentoring on the sales training process to guarantee top-tier service and sales performance.
- Proactively addresses customer concerns in alignment with company guidelines, ensuring customer satisfaction is prioritized. Collaborates with store management on escalated customer matters.
- Involved in the onboarding and training of new and existing staff on the Levi's culture, product insights, service standards, loss prevention strategies, store policies, and various associate responsibilities.
- Works alongside store management to establish expectations, provide coaching, and cultivate an environment that promotes engagement, retention, and talent development. Delivers formal performance evaluations in collaboration with store leadership.
- Effectively manages all cash handling and merchandise operations, including shipment processing, floor setup, markdowns, and replenishment systems while upholding operational standards. Executes store procedures in accordance with established policies.
- Collaborates with the Store Manager and other management team members to adapt business strategies and achieve or surpass set store and individual sales targets on a daily basis.
- Oversees the store team during the absence of other management personnel.
- Adheres to all Levi's Stores policies, procedures, and programs, and follows directives from store management.
Candidate Profile
- Thrives in a dynamic environment, adept at managing multiple responsibilities and meeting deadlines.
- Exhibits collaborative leadership qualities that align with the company's culture of inclusion and belonging.
- Self-motivated with a growth-oriented mindset, eager to learn new tools and adapt to evolving initiatives.
- Demonstrates progressive retail leadership experience with proven capabilities in supervising, coaching, and training.
- Available to work a flexible schedule to accommodate business needs, including evenings, weekends, and holidays.
- Capable of performing all essential job functions and able to lift up to 40 pounds. While fulfilling job duties, the employee may be required to stand, walk, kneel, squat, crouch, bend, stoop, talk, and hear. Occasionally, the employee may need to reach with hands and arms, type, reach overhead, and climb ladders. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
- Must possess reliable transportation.
- High school diploma or GED is preferred.