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Core Operations Business Analyst
3 months ago
Core Operations Business Analyst
BC Centre for Excellence in HIV/AIDS
IMPORTANT: Only Canadian Citizens, legal residents or residents with a legal work permit will be considered.
POSITION STATUS: This is a temporary full-time role with potential for extension.
COMPENSATION: $67, $93,310.80
LOCATION: BC Centre for Excellence in HIV/AIDS
EMPLOYEE BENEFITS: Comprehensive benefits package including medical, dental, and accrued vacation and sick leave.
ORGANIZATION OVERVIEW: The BC-CfE is a globally recognized HIV/AIDS center that employs an innovative, low-barrier approach to healthcare delivery. Our multidisciplinary team includes clinicians and researchers dedicated to enhancing the health of British Columbians affected by HIV and those facing socio-economic barriers to healthcare access through comprehensive research and treatment programs.
POSITION SUMMARY: As a Core Operations Business Analyst at the BC Centre for Excellence in HIV/AIDS, you will be instrumental in engaging key stakeholders to identify business needs, analyze workflows, and develop data-driven solutions aimed at enhancing project and operational performance. You will collaborate with leading clinical experts to foster healthcare innovation and improve patient outcomes.
KEY RESPONSIBILITIES
- Requirements Gathering: Engage with stakeholders to collect and document business requirements through interviews, workshops, and surveys to understand processes and identify improvement opportunities.
- Data Analysis: Examine data to uncover trends, patterns, and insights that inform business decisions. Develop reports, dashboards, and visualizations to effectively communicate findings.
- Process Improvement: Assess current business processes and propose enhancements to boost efficiency and effectiveness. Formulate and implement process improvement strategies while monitoring their impact.
- Project Management: Support the planning and execution of projects, ensuring timely and budget-compliant completion. Collaborate with cross-functional teams to ensure project deliverables align with business requirements.
- Documentation: Create comprehensive business requirement documents (BRDs), Standard Operating Procedures (SOPs), and functional specifications as necessary. Maintain thorough documentation of business processes, systems, and workflows.
- Stakeholder Communication: Serve as a liaison between business units, technology teams, and support teams. Facilitate meetings and presentations to convey project status, findings, and recommendations.
QUALIFICATIONS
Education and Experience
- Bachelor's or Master's degree in a relevant field (e.g., Business Administration, Healthcare Management, Health Informatics) with a minimum of 5 years of experience in business analysis.
- Professional Business Analysis Certifications (CBAP, PBA) are preferred.
- Familiarity with project management methodologies (e.g., Waterfall, Agile, Scrum) or relevant certifications is preferred.
- Experience in Business Process Documentation and SOP development, preferably within a healthcare context.
SKILLS AND ABILITIES
- Strong analytical and problem-solving skills with the ability to convert complex data into actionable insights.
- Proficient in translating clinical and Line of Business (LOB) requirements into business and technology solutions.
- Critical thinking skills to analyze operational challenges and recommend innovative solutions.
- Customer-focused with the ability to foster cooperation among diverse operational groups and cross-functional teams.
- Excellent verbal and written communication skills, with a proven ability to resolve conflicts, negotiate outcomes, and solve problems effectively.
- Ability to work under pressure and manage multiple tasks independently. Demonstrated organizational and planning skills.
- Proficiency in data analysis tools and techniques; knowledge of programming languages (e.g., SQL, Python) is an asset.
- Strong interpersonal skills with excellent oral and written communication abilities.
- Familiarity with EMR systems and healthcare databases.
