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Store Director

2 months ago

Langley, Canada Bell Full time
About the Role

We are seeking a highly skilled and experienced Store Director to join our team at Bell. As a key member of our retail operations team, you will be responsible for leading our store staff and driving business growth.

Key Responsibilities
  • Staff Management
    • Recruit, hire, and supervise a team of retail staff
    • Develop and implement training programs to enhance staff skills and knowledge
  • Business Development
    • Develop and implement marketing strategies to drive sales and customer engagement
    • Conduct market research to identify trends and opportunities for growth
  • Operations Management
    • Oversee daily store operations, including inventory management and customer service
    • Implement processes to improve efficiency and reduce costs
  • Customer Service
    • Ensure exceptional customer service standards are met
    • Resolve customer complaints and issues in a timely and professional manner
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 2 years to less than 3 years of experience in a retail management role
  • Skills
    • Strong leadership and communication skills
    • Ability to analyze data and make informed business decisions
    • Excellent customer service skills
Work Conditions and Physical Capabilities
  • Work Environment
    • 40 hours per week
  • Language
    • English