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Sales Support Specialist

2 months ago


Mississauga, Ontario, Canada Empire Life Full time
About the Role

We are seeking a highly skilled Sales Support Specialist to join our team at Empire Life. As a Sales Support Specialist, you will play a critical role in providing exceptional support to our sales team, ensuring that our customers receive the best possible service.

Key Responsibilities
  • Individual Insurance Sales Support - Provide quotes, new business, and in-force illustrations using a variety of software programs, including LifeGuide, Carrier Illustration Software, Cannex, and Life Design Analysis.
  • Product Knowledge - Stay up-to-date on the life and living benefits insurance products offered by Empire Life, and provide expert advice to our sales team.
  • Technical Support - Train our advisors and their admin staff on our back-office portal, WealthServ, as well as our carrier portals and digital resources.
  • Education & Compliance - Assist our advisors in obtaining CE credits and provide compliance support to ensure that our sales team is always up-to-date on industry regulations.
  • Project Management - Work independently and as part of a team to manage sales initiatives and projects that drive business growth and expansion.
  • Event Planning - Plan and execute marketing and charity events for our internal staff and advisors.
  • Cross-Training - Perform other related activities as necessary or as assigned.
Requirements
  • Minimum of a High School Diploma required.
  • Post-Secondary degree in a related field preferred.
  • Well-developed verbal and written communication skills.
  • Excellent critical thinking and problem-solving skills required.
  • Strong attention to detail and accuracy.
  • Ability to work well independently and as part of a team.
  • Computer skills and proficiency with Microsoft 365 suite required.
  • Knowledge of insurance or investments an asset.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A comprehensive total rewards package, including company pension, dental care, disability insurance, employee assistance program, extended health care, life insurance, and paid time off.