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Food Service Team Lead

2 months ago

Spruce Grove, Alberta, Canada A & W Restaurant Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at A & W Restaurant. As a key member of our operations team, you will be responsible for ensuring the highest level of quality and service in our food preparation and presentation.

Key Responsibilities
  • Supervise and Coordinate Food Preparation

Oversee the activities of our food preparation staff, ensuring that all food is prepared to the highest standards and presented in a clean and appealing manner.

Train and Develop Staff

Provide training and guidance to our food preparation staff on job duties, sanitation procedures, and safety protocols.

Inventory Management

Estimate and manage inventory levels of ingredients and supplies to ensure that we have the necessary resources to meet customer demand.

Quality Control

Ensure that all food and service meet our high quality control standards, addressing any issues or concerns promptly and professionally.

Customer Service

Provide exceptional customer service, addressing any complaints or concerns in a timely and professional manner.

Record Keeping

Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights to inform our operations and improve efficiency.

Culinary Knowledge

Have a strong knowledge of our culinary genres and be able to apply this knowledge to ensure that our menu offerings are consistently high quality.

Team Supervision

Supervise and check the assembly of trays, ensuring that all food is presented in a clean and appealing manner.

About the Team

You will be working as part of a dynamic and experienced team, with a strong focus on delivering exceptional customer service and quality food. As a Food Service Supervisor, you will be responsible for leading and guiding our food preparation staff, ensuring that we maintain the highest standards of quality and service.

Requirements
  • Education

Secondary (high) school graduation certificate

Experience

7 months to less than 1 year of experience in a food service environment

Work Conditions

Fast-paced environment, standing for extended periods

Personal Suitability

Client focus, flexibility, and a strong team player mentality

Work Environment

A & W Restaurant is a fast-paced and dynamic environment, with a strong focus on delivering exceptional customer service and quality food. As a Food Service Supervisor, you will be working in a team environment, with a strong emphasis on collaboration and communication.