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Banquet Server

2 months ago

Vancouver, British Columbia, Canada The Vancouver Club Full time
Opportunity Overview

The Vancouver Club is seeking a dedicated and customer-focused Banquet Server to join our team. As a Banquet Server, you will play a key role in providing exceptional service to our members and guests, ensuring a warm and welcoming experience in our dining rooms and event spaces.

Responsibilities
  • Promote a positive working relationship with colleagues and consistently provide professional, friendly, and warm hospitality to all members.
  • Take ownership of upholding the values stated in the Steps of Service provided by Management.
  • Demonstrate a complete knowledge and understanding of the sequence of service, food and beverage service standards, and all other service standards as outlined by the Banquet Captain.
  • Read and understand Banquet event orders to fulfill event requirements and steps in service timeline.
  • Have full and complete knowledge of the food menu, dessert menu, coffee and tea menu, as well as all other beverage menus and the wine list.
  • Be able to answer any guest question about food items, beverages, and wines in an informative and helpful way.
  • Be aware of all payment procedures and the handling of all payment methods as appropriate to each event.
  • Ensure efficient and effective teamwork.
  • Ensure that all work areas and pantries are kept clean and tidy at all times.
  • Perform all opening and closing duties, including setups and resets of all rooms assigned in the Club.
  • Perform all other duties as required.
Requirements
  • Previous server experience an asset.
  • Excellent written and verbal communication skills.
  • Demonstrate superior customer service philosophy.
  • Must have Serving it Right certification.
  • Must have FOODSAFE Level 1 certification.
  • Will be required to maintain a flexible work schedule, including evenings, weekends, and holidays.
What We Offer
  • Opportunity to grow your career with a highly reputable organization.
  • Daily staff meals.
  • Staff fitness classes (yoga, barre, boxing).
  • RRSP contribution after 1 year of employment.
  • Extended health and dental benefits after three months.
  • Uniform and dry cleaning provided.
  • Staff events.
  • 50% off haircuts at the Club's salon.
  • Positive and supportive environment - we work hard and we love to have fun.