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Executive Director of Fitness Operations
2 months ago
Executive Director of Fitness Operations
Club Pilates is seeking a highly motivated and experienced Executive Director of Fitness Operations to lead our studio in Toronto. As a key member of our team, you will be responsible for driving revenue growth, managing sales processes, and ensuring exceptional customer service.
Key Responsibilities:
- Revenue Growth: Consistently achieve revenue goals by controlling controllable expenses and driving sales growth.
- Sales Process Management: Manage sales processes to schedule prospects into demo classes, generate leads, and close sales.
- Customer Service: Ensure exceptional customer service by motivating the team to offer incredible classes and top-notch service.
- Studio Management: Take ownership of studio cleanliness, develop staff as necessary, and work with the District Manager and Owner to ensure studio functionality.
- Marketing and Networking: Lead grassroots marketing and networking efforts to generate leads and promote the studio.
- Staff Management: Supervise Sales Representatives, hire and manage instructors, and provide regular coaching to staff.
- Operations: Manage sales processes, coordinate with vendors, and maintain accurate inventory counts.
Requirements:
- Experience: 2+ years of retail/service sales or fitness sales management experience.
- Skills: Confident in generating personal sales, ability to manage and drive four revenue streams, excellent communication and interpersonal skills, and proficiency in data management.
- Education: High school diploma or equivalent required.
Benefits:
- Base Salary: Competitive salary based on experience.
- Monthly Bonus: Bonus based on number of members and monthly membership draft.
- Health Spending Account: Comprehensive health spending account.
- Pilates Classes: Complimentary Pilates classes.
- Vacation: Three weeks paid vacation per year.