Food Service Team Lead

2 weeks ago


Uxbridge, Ontario, Canada Tim Hortons Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Tim Hortons. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our food service department.

Key Responsibilities
  • Establish Work Schedules: Develop and implement efficient work schedules to meet the needs of our customers and staff.
  • Requisition Food and Supplies: Source and procure high-quality food and kitchen supplies to maintain our standards.
  • Supervise Staff: Lead and train a team of food service staff to ensure excellent customer service and food quality.
  • Train Staff: Provide ongoing training and development opportunities to enhance staff skills and knowledge.
  • Maintain Quality Control: Ensure that all food and service meet our high quality standards.
  • Address Customer Concerns: Respond promptly and professionally to customer complaints and feedback.
  • Record Keeping: Maintain accurate records of stock, sales, and wastage to inform business decisions.
  • Reporting: Prepare and submit regular reports to management on key performance indicators.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of experience in a food service environment.
  • Language: English.
  • Work Hours: 32 hours per week.


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