Bilingual Content Management Specialist

3 weeks ago


Toronto, Ontario, Canada Fidelity Investments Full time

This position involves the examination and management of documents in both French and English to comply with industry standards. Proficient communication skills in both languages are crucial. The work arrangement is hybrid, determined by Fidelity, and candidates must possess authorization to work in Canada.

Fidelity has been empowering Canadian investors for over 35 years, providing dependable investment portfolios and services. Being part of this organization means joining a diverse team committed to positively impacting clients every day. There are numerous opportunities for professional advancement in an inclusive and supportive environment.

Bilingual Content Management Specialist

Your Contribution:

Role Overview

The Bilingual Content Management Specialist reports to the Team Manager, Project Analysis and Communications. Responsibilities encompass maintaining, sourcing, organizing, creating, and enhancing bilingual content for the Client Service team to access quality information efficiently.

Core Responsibilities

  • Oversee content by collaborating with various business units to ensure high-quality, current, and accessible information
  • Create visually engaging content and improve search functionalities
  • Optimize content updating processes and identify new content sources
  • Represent content management in divisional projects
  • Assist the internal Client Services Communications team as needed

Required Qualifications

  • Minimum of 3 years' experience in content management within the financial services sector
  • Bachelor's Degree in a relevant discipline
  • Excellent communication abilities in both English and French
  • Familiarity with website and content management systems, SEO, and financial services terminology

Why Choose Fidelity?

Acknowledgments

  • Recognized as one of Canada's Best Employers
  • Supportive work environment
  • Leading employer for diversity and inclusion

Accolades

  • Compassionate organization
  • Great Place to Work for women


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