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Salon Operations Manager

3 months ago


Toronto, Ontario, Canada MAHEK BEAUTY SALON INC. Full time
Position Overview

As the Salon Operations Manager at MAHEK BEAUTY SALON INC., you will play a crucial role in overseeing the daily operations of our salon. Your leadership will ensure that our team delivers exceptional service while maintaining a productive and harmonious work environment.

Key Responsibilities
  • Policy Development: Establish and implement effective policies and procedures for staff to enhance operational efficiency.
  • Budget Management: Plan and control the salon's budget and inventory to ensure financial health.
  • Marketing Strategy: Manage contracts related to advertising and marketing initiatives to promote salon services.
  • Staff Management: Hire, train, and supervise salon staff, fostering a culture of excellence and teamwork.
  • Customer Relations: Address and resolve customer complaints or concerns to maintain high satisfaction levels.
  • Operational Oversight: Plan, organize, direct, control, and evaluate daily salon operations to ensure smooth functioning.
Qualifications
  • Education: Completion of a college, CEGEP, or other non-university certificate or diploma program of 3 months to less than 1 year.
  • Experience: A minimum of 1 year to less than 2 years in a similar role.
Personal Attributes
  • Strong client focus and commitment to service excellence.
  • Excellent oral communication skills.
  • Flexibility and adaptability in a dynamic environment.
  • Sound judgment and decision-making abilities.
  • Highly organized and reliable.
  • A true team player, promoting collaboration among staff.
Work Conditions
  • Employment Type: Permanent
  • Language of Work: English
  • Work Hours: 32 to 35 hours per week