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Salon Operations Manager
3 months ago
As the Salon Operations Manager at MAHEK BEAUTY SALON INC., you will play a crucial role in overseeing the daily operations of our salon. Your leadership will ensure that our team delivers exceptional service while maintaining a productive and harmonious work environment.
Key Responsibilities- Policy Development: Establish and implement effective policies and procedures for staff to enhance operational efficiency.
- Budget Management: Plan and control the salon's budget and inventory to ensure financial health.
- Marketing Strategy: Manage contracts related to advertising and marketing initiatives to promote salon services.
- Staff Management: Hire, train, and supervise salon staff, fostering a culture of excellence and teamwork.
- Customer Relations: Address and resolve customer complaints or concerns to maintain high satisfaction levels.
- Operational Oversight: Plan, organize, direct, control, and evaluate daily salon operations to ensure smooth functioning.
- Education: Completion of a college, CEGEP, or other non-university certificate or diploma program of 3 months to less than 1 year.
- Experience: A minimum of 1 year to less than 2 years in a similar role.
- Strong client focus and commitment to service excellence.
- Excellent oral communication skills.
- Flexibility and adaptability in a dynamic environment.
- Sound judgment and decision-making abilities.
- Highly organized and reliable.
- A true team player, promoting collaboration among staff.
- Employment Type: Permanent
- Language of Work: English
- Work Hours: 32 to 35 hours per week