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Food Service Supervisor

2 months ago

Alliston, Ontario, Canada Quesada Burritos & Tacos Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Quesada Burritos & Tacos. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
    • Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe work environment.
    • Hire and manage food service staff to ensure adequate staffing levels and high-quality service.
  • Operations and Logistics
    • Estimate ingredient and supply requirements for meal preparation and ensure timely ordering and inventory management.
    • Prepare and submit reports on sales, stock, and wastage to inform business decisions.
    • Establish work schedules and ensure that staff are aware of their responsibilities and deadlines.
  • Customer Service and Quality Control
    • Ensure that food and service meet quality control standards, including presentation, taste, and timeliness.
    • Address customer complaints or concerns in a professional and courteous manner.
  • Administrative Tasks
    • Prepare and submit reports on sales, stock, and wastage to inform business decisions.
    • Maintain accurate records of stock, repairs, sales, and wastage.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate or equivalent experience.
    • 1 year to less than 2 years of experience in a food service supervisory role.
  • Skills and Abilities
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and under pressure.
    • Strong problem-solving and analytical skills.
    • Ability to maintain accurate records and reports.
Work Environment

As a Food Service Supervisor at Quesada Burritos & Tacos, you will work in a fast-paced environment with tight deadlines. You will be required to stand for extended periods and work in a combination of sitting, standing, and walking.

Personal Suitability
  • Client Focus
    • Ability to provide exceptional customer service and ensure customer satisfaction.
  • Efficient Interpersonal Skills
    • Ability to work effectively with staff, management, and customers.
  • Excellent Oral Communication
    • Ability to communicate clearly and effectively with staff, management, and customers.
  • Flexibility
    • Ability to adapt to changing circumstances and priorities.
  • Team Player
    • Ability to work collaboratively with staff and management to achieve business objectives.