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Retail Store Manager

2 months ago

Havelock, Canada CIRCLE K Full time
Job Title: Retail Store Supervisor

At BIG BEAR FOOD MART, we are seeking a highly skilled and experienced Retail Store Supervisor to join our team. As a key member of our store operations team, you will be responsible for overseeing the daily activities of our sales floor, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Team Management: Supervise and coordinate the activities of sales workers, providing guidance and support to ensure they meet their performance targets.
  • Inventory Management: Order merchandise, authorize returns, and maintain accurate inventory levels to ensure stock is always available for customers.
  • Customer Service: Provide exceptional customer service, resolving issues and complaints in a timely and professional manner.
  • Reporting and Analysis: Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Store Operations: Establish work schedules, manage store appearance, and maintain a clean and safe working environment.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of retail experience.
  • Skills: Excellent communication and interpersonal skills, ability to work under pressure, and strong attention to detail.
Working Conditions:
  • Work Environment: Fast-paced retail environment with tight deadlines.
  • Physical Demands: Combination of sitting, standing, and walking, with occasional heavy lifting.
Personal Suitability:
  • Accurate: Ability to maintain accurate records and reports.
  • Client Focus: Strong customer service skills and ability to resolve issues.
  • Efficient Interpersonal Skills: Ability to work effectively with colleagues and customers.
  • Excellent Oral Communication: Strong communication skills to effectively communicate with team members and customers.
  • Flexibility: Ability to adapt to changing priorities and deadlines.
  • Organized: Ability to prioritize tasks and manage time effectively.
  • Reliability: Ability to maintain a high level of reliability and accountability.
  • Team Player: Ability to work collaboratively as part of a team.

Work Term: Permanent

Work Language: English

Hours: 30 hours per week