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Women's Settlement Counsellor

2 months ago

Toronto, Ontario, Canada COSTI Immigrant Services Full time $53,796 - $56,399
Job Title: Women's Counsellor

COSTI Immigrant Services is seeking a skilled Women's Counsellor to join our team. As a Women's Counsellor, you will provide critical support to newcomer immigrants, refugees, and asylum seekers, helping them navigate the settlement process and achieve their goals.

Key Responsibilities:
  • Conduct intake and assessment of needs, barriers, and assets to develop a settlement plan for clients.
  • Provide case management services, including information, referral, documentation, crisis intervention, and follow-up support.
  • Refer clients to community and social service agencies for additional support.
  • Liaise with government, community groups, educational institutions, and volunteers to ensure seamless service delivery.
  • Maintain accurate administrative records and prepare necessary reports using COSTI and ICARE databases.
Requirements:
  • Social Service Worker Diploma or equivalent with relevant practicum experience.
  • Minimum of one year experience in providing settlement counselling.
  • Strong knowledge of settlement issues facing refugees, refugee claimants, and new immigrants.
  • Ability to communicate in Farsi; additional languages considered an asset.
  • Demonstrated experience with virtual platforms and strong customer service skills.
  • Sound knowledge of Internet, Email, and MS Office in a Windows environment.
  • Good written and oral communication skills in English.
  • Must be fully vaccinated against COVID-19.
What We Offer:

COSTI Immigrant Services is committed to fair and accessible employment practices and will make reasonable efforts to accommodate people with disabilities during the recruitment and assessment processes.

We are an equal opportunities employer and welcome applications from individuals reflecting the diversity of our community.