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Developmental Services Worker

2 months ago


Toronto, Ontario, Canada The Salvation Army Full time
Job Summary

The Salvation Army is seeking a skilled and compassionate Relief Program Counsellor to join our team. As a Relief Program Counsellor, you will play a vital role in supporting individuals with developmental disabilities and mental health challenges.

Key Responsibilities
  • Provide teaching and support to program participants to promote their personal development and independence.
  • Facilitate programs that promote community inclusion and employment opportunities.
  • Support participants in achieving their goals and developing life skills, such as cooking, budgeting, and self-care.
  • Implement and follow support protocols, behavior support plans, and individual support plans.
  • Provide counselling and assist in the development of smart goals.
  • Provide learning opportunities to participants and promote their social inclusion.
  • Maintain a clean and safe environment for program participants.
  • Undertake a caseload of approximately 15-20 participants.
Working Conditions
  • Exposure to dirt, bodily fluids, and bodily waste.
  • Noisy environments.
  • Dealing with angry and abusive individuals.
  • Handling garbage and odorous situations.
  • Ability to lift/move up to 50 lbs. and apply effective body mechanics.
Qualifications and Education Requirements
  • Completed 2-3 year Developmental Services Worker (DSW) Diploma or other equivalent degree/diploma related to human services.
  • Valid and current Standard First Aid Certificate and CPR Level C Certificate.
  • Ability to achieve Nonviolent Crisis Intervention certificate upon hire.
  • Valid Ontario Class "G" Driver's License and a current copy of a Driver's abstract.
Experience and Knowledge
  • Preferred minimum 2-5 years' experience working with people with developmental disabilities and preferably working with individuals who have a dual diagnosis of mental health challenges and developmental disabilities.
  • Experience with implementing and updating Individual Support Plans.
  • Medication administration experience preferred.
Skills and Capabilities
  • Proficient computer skills in Microsoft Office and email programs.
  • Understanding of the Bio-psycho-social model.
  • Understanding of Quality Behavioural Competencies.
  • Strong counselling/de-escalation skills required.
  • Ability to successfully complete all mandatory training as required by the agency.
  • Ability to undergo applicable screening and background checks successfully.