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Retail Store Supervisor

2 months ago

Toronto, Ontario, Canada The Brick Warehouse Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at The Brick Warehouse. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Supervise and Train Staff: Lead and motivate a team of sales associates, providing guidance and support to ensure they meet sales targets and provide exceptional customer service.
  • Merchandise Management: Oversee the receipt, storage, and display of merchandise, ensuring that stock levels are maintained and that the store is visually appealing.
  • Sales and Customer Service: Foster a positive and welcoming store environment, promoting sales growth and ensuring that customers receive exceptional service.
  • Inventory Management: Conduct regular inventory counts, identifying and addressing any discrepancies or issues.
  • Store Operations: Ensure that the store is clean, safe, and well-maintained, adhering to company standards and policies.
  • Reporting and Analysis: Prepare and submit regular reports on sales, customer service, and store operations, providing insights and recommendations for improvement.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Work Experience: 1 year to less than 2 years of experience in a retail sales environment.
  • Language: English.
  • Work Schedule: 35 to 44 hours per week.
Working Conditions
  • Work Environment: Fast-paced retail environment.
  • Physical Demands: Combination of sitting, standing, and walking.
Personal Suitability
  • Accurate: Attention to detail and accuracy in all aspects of the job.
  • Client Focus: Excellent customer service skills.
  • Efficient Interpersonal Skills: Strong communication and teamwork skills.
  • Flexibility: Ability to adapt to changing priorities and deadlines.
  • Organized: Strong organizational and time management skills.
  • Reliability: Dependable and punctual.
  • Team Player: Collaborative and supportive team member.