Pharmacy Technician II

2 weeks ago


Georgina, Canada Sutton Apothecary Full time
About Sutton Apothecary

Sutton Apothecary is a leading retail pharmacy that strives to provide exceptional customer service and outstanding care to its clients. With over 27 years of experience, we have established ourselves as a trusted provider of natural health care products and prescription services.

Job Summary

We are seeking a highly skilled and experienced Pharmacy Technician II to join our team. As a Pharmacy Technician II, you will be responsible for processing refill prescriptions, contacting prescribers for clarifications, and collaborating with the pharmacist on duty to provide efficient dispensary and pharmacy services.

Key Responsibilities
  • Process all refill prescriptions electronically requested and check IVR voicemail messages.
  • Contact prescribers verbally or via fax for clarifications and various functions.
  • Process invoices received from the wholesaler and print them to be ready once the order is received.
  • Process weekly batching, printing hard copy reports, and new refill authorization.
  • Enter new or changed prescriptions in blister packs.
  • Collaborate with the pharmacist on duty to provide efficient dispensary and pharmacy services.
Requirements
  • Experience as a Registered Pharmacy Technician is an asset.
  • Exceptional and professional customer service to our clients, and members of the care team, ensuring superb service at all times.
  • Self-directed with the ability to work both independently and collaborate with the pharmacy team.
Preferred Qualifications
  • Registered Pharmacy Technician with the Ontario College of Pharmacists (OCP) in good standing, is optional.
  • Experienced Pharmacy Assistant with minimum 1-3 years of experience in a pharmacy.
  • Experience in the billing & third-party adjudication, ideal on Kroll, but not a must.
  • Some knowledge in Microsoft Word, Excel, and PowerPoint, is optional.
Qualities for Success
  • Positive, cooperative, and team-oriented attitude.
  • High attention to detail is essential.
  • Highly organized with strong time management skills.
  • Strong problem-solving and decision-making skills.
  • Ability to adapt to change & prioritize tasks as needed.
  • Excellent verbal and written communication skills
Benefits
  • Competitive pay with a comprehensive benefits package provided after 3 months of probation.
  • Stat Pay for Holidays.
  • Free Team Parking.
  • Store discount.
  • Employee appreciation lunches/events.
  • Very friendly atmosphere & great teamwork culture.


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