Lead Software Engineer, Amazon Connect

4 weeks ago


Vancouver, British Columbia, Canada Amazon Development Centre Canada ULC Full time
Position Overview

We are seeking a Senior Software Development Engineer to join our innovative team focused on Amazon Connect, a cutting-edge cloud-based contact center solution. This role is pivotal in shaping the future of customer service technology.

Key Responsibilities
  • Over 5 years of professional experience in software development.
  • Proficient in at least one programming language with a strong understanding of coding practices.
  • Experience in leading the design and architecture of scalable systems.
  • Act as a mentor and technical leader within the engineering team.
About Amazon Connect

Amazon Connect is revolutionizing the way businesses interact with their customers by providing a seamless and personalized service experience. This service leverages advanced technologies such as Artificial Intelligence and machine learning to enhance customer interactions and streamline operations.

Engineering Excellence

As a senior engineer, you will be responsible for the complete software development lifecycle, from requirements gathering to implementation. You will collaborate with other senior leaders to drive innovation and ensure high-quality deliverables.

Team Culture

Our team values diversity and inclusion, fostering an environment where every member can thrive. We prioritize mentorship and career development, encouraging knowledge sharing and collaboration among peers.

Work-Life Balance

We believe in maintaining a healthy work-life balance, offering flexible work arrangements to support our team members both professionally and personally.

Qualifications
  • Bachelor's degree in Computer Science or a related field.
  • Extensive experience in the full software development lifecycle, including coding standards and testing methodologies.

Amazon is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences.



  • Vancouver, British Columbia, Canada Amazon Development Centre Canada ULC Full time

    Position OverviewWe are seeking a Senior Software Development Engineer to join our innovative team focused on Amazon Connect, a revolutionary cloud-based contact center solution. This role requires a deep understanding of software engineering principles and a passion for creating impactful customer experiences.Key ResponsibilitiesOver 5 years of professional...


  • Vancouver, British Columbia, Canada Amazon Development Centre Canada ULC Full time

    Position OverviewWe are seeking a Senior Software Development Engineer to join our innovative team at Amazon Development Centre Canada ULC. This role is pivotal in shaping the future of our cloud-based contact center solutions.Key ResponsibilitiesOver 5 years of professional experience in software development.Proficient in at least one programming language...


  • Vancouver, British Columbia, Canada Amazon Full time

    Software Engineer II - Connectivity Systems at AmazonAmazon is seeking a skilled software engineer to join the Connectivity Systems team. This role involves enhancing the management framework, developing new customer functionalities, and improving automation and fleet visibility. The engineer will concentrate on L3+ within the network software architecture,...


  • Vancouver, British Columbia, Canada Amazon Full time

    DESCRIPTIONAWS Applications and Higher Level Abstractions (Apps) provides horizontal and industry vertical applications for business users with the same on-demand scalability, reliability, pay-as-you-go pricing, and machine learning expertise that drive AWS services. The AWS Applications group includes services such as Amazon Connect (a cost-effective cloud...


  • Vancouver, British Columbia, Canada Amazon Full time

    DESCRIPTION Want to disrupt an industry by delighting customers? Come work for one of the fastest growing AWS services At Amazon Connect we are obsessed with customers and are building highly disruptive innovations that delight our customers. Our product touches millions of people daily and disrupting an industry with ground breaking innovations. Amazon...


  • Vancouver, British Columbia, Canada Amazon Full time

    Software Engineer II - Connectivity Systems at AmazonAmazon is seeking a skilled software engineer to join the Connectivity Systems team. The primary focus of this role will be to enhance the management infrastructure, develop new customer-oriented features, and improve automation and fleet observability. This position will involve working with L3+...


  • Vancouver, British Columbia, Canada Amazon Full time

    Software Engineer II - Connectivity Systems at AmazonAmazon is seeking a skilled software engineer to join the Connectivity Systems team. This role will focus on enhancing the management infrastructure, developing new customer functionalities, and improving automation and fleet visibility. The ideal candidate will work primarily on L3+ in the network...


  • Vancouver, British Columbia, Canada Amazon Full time

    DESCRIPTIONWant to disrupt an industry by delighting customers? Looking for a job where your work can have direct and massive impact? Excited to join one of the newest and most exciting AWS services? Come join a team that is building a product that will touch millions of people daily.Amazon Connect is a highly disruptive cloud-based contact center that...


  • Vancouver, British Columbia, Canada Amazon Full time

    About the RoleWe are seeking a highly skilled Senior Software Development Engineer to join our team at Amazon. As a key member of our engineering team, you will be responsible for designing and developing scalable software solutions that meet the evolving needs of our customers.Key ResponsibilitiesDesign and develop software solutions using the latest...


  • Vancouver, British Columbia, Canada Amazon Full time

    About the RoleWe are seeking a highly skilled Senior Software Development Engineer to join our team at Amazon. As a key member of our engineering team, you will be responsible for designing and developing scalable software solutions that meet the evolving needs of our customers.Key ResponsibilitiesDesign and develop software solutions using the latest...


  • Vancouver, British Columbia, Canada Amazon Full time $114,800

    About the RoleWe are seeking a highly skilled Software Development Engineer to join our team at Amazon. As a Software Development Engineer, you will play a critical role in designing and developing software solutions that meet the needs of our customers.Key ResponsibilitiesDesign and develop software solutions using a variety of programming languages and...


  • Vancouver, British Columbia, Canada Amazon Full time $114,800

    About the RoleWe are seeking a highly skilled Software Development Engineer to join our team at Amazon. As a Software Development Engineer, you will play a critical role in designing and developing software solutions that meet the needs of our customers.Key ResponsibilitiesDesign and develop software solutions using a variety of programming languages and...


  • Vancouver, British Columbia, Canada Amazon Full time

    Software Engineer for Amazon Points Program The Amazon Points initiative is a rewards system tailored for our customers in Japan, representing a significant strategic effort within the region. This program is designed to enhance customer engagement and stimulate business growth across various product categories, including both physical items (such as books,...


  • Vancouver, British Columbia, Canada Amazon Full time $114,800

    About the RoleWe are seeking a highly skilled Software Development Engineer to join our team at Amazon. As a Software Development Engineer, you will play a critical role in designing and developing scalable software solutions that meet the needs of our customers.Key ResponsibilitiesDesign and develop software solutions using a variety of programming...


  • Vancouver, British Columbia, Canada Amazon Full time $114,800

    About the RoleWe are seeking a highly skilled Software Development Engineer to join our team at Amazon. As a Software Development Engineer, you will play a critical role in designing and developing scalable software solutions that meet the needs of our customers.Key ResponsibilitiesDesign and develop software solutions using a variety of programming...


  • Vancouver, British Columbia, Canada Amazon Full time

    About the RoleWe are seeking a highly skilled and experienced Software Development Manager to join our team at Amazon. As a key member of our engineering organization, you will be responsible for leading a team of engineers in designing, developing, testing, and deploying a variety of new customer experiences.Key ResponsibilitiesDrive the technical direction...


  • Vancouver, British Columbia, Canada Amazon Full time

    About the RoleWe are seeking a highly skilled and experienced Software Development Manager to join our team at Amazon. As a key member of our engineering organization, you will be responsible for leading a team of engineers in designing, developing, testing, and deploying a variety of new customer experiences.Key ResponsibilitiesDrive the technical direction...


  • Vancouver, British Columbia, Canada Amazon Development Centre Canada ULC - K03 Full time

    Essential Qualifications:Over 3 years of experience managing engineering teamsMore than 7 years of direct involvement with engineering teamsAt least 3 years of experience in designing or architecting systems, focusing on design patterns, reliability, and scalability8+ years of experience leading the definition and development of multi-tier web...


  • Vancouver, British Columbia, Canada Amazon Full time

    About the RoleWe are seeking a highly skilled Software Development Engineer to join our Consumer Payments team at Amazon. As a key member of our team, you will be responsible for designing, developing, and delivering innovative payment products that meet the high standards of our customers.Key ResponsibilitiesDevelop high-quality software according to...


  • Vancouver, British Columbia, Canada Amazon Full time

    About the RoleWe are seeking a highly skilled Software Development Engineer to join our Consumer Payments team at Amazon. As a key member of our team, you will be responsible for designing, developing, and delivering innovative payment products that meet the high standards of our customers.Key ResponsibilitiesDevelop high-quality software according to...