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Coat Check Attendant
2 months ago
Job Summary
The Coat Check Attendant is a key member of the SSMU team, responsible for providing exceptional customer service and ensuring a smooth experience for patrons entering Gerts. This role requires a high level of professionalism, attention to detail, and ability to multitask in a fast-paced environment.
Key Responsibilities
- Check patrons' identification to ensure age of majority before admittance into the bar area
- Provide patrons with a visible stamp for entry/re-entry into the bar
- Receive and manage patrons' belongings in an organized fashion, ensuring accurate coat check tickets are issued
- Return patrons' belongings upon presentation of their coat check ticket
- Close and lock the coat check room at the end of the shift, removing any unclaimed belongings and bringing them to the lost and found
- Assist patrons in navigating the building and provide information on resources and activities available
- Support events throughout the building, ensuring COVID-19 measures are respected
- Act with integrity, professionalism, and a positive attitude that promotes the SSMU's vision, values, and environment
- Represent the SSMU brand with passion, confidence, and a positive attitude
- Perform other tasks as assigned by the Bar Manager
Requirements
- Ability to work calmly and professionally in a high-pressure environment
- Ability to stand for long periods of time
- Integrity, maturity, honesty, good interpersonal skills
- Effective communication and teamwork skills
- Punctuality, organization, responsibility, and friendliness
- Ability to multitask, problem-solve, and take direction
- Bilingualism (English/French) is an asset
- Familiarity with the McGill environment is an asset
- Highly professional attitude and work ethic
- Proven team player
- Commitment to adhere to COVID-19 regulations and ability to adapt to new protocols
Additional Information
- This is a paid position with a competitive hourly rate
- The successful candidate will be required to maintain confidentiality and adhere to SSMU's policies and procedures
- SSMU is committed to fostering an inclusive and accessible environment, and we welcome applications from diverse candidates