Senior Manager, Loyalty Revenue Growth and Vendor Partnerships

2 weeks ago

Toronto, Ontario, Canada Loblaw Companies Limited Full time
Job Summary

We are seeking a highly skilled Senior Manager to lead our Loyalty Revenue Growth and Vendor Management team. As a key member of our organization, you will be responsible for managing relationships with CPG suppliers, growing supplier investment in loyalty, and driving strategic engagements to deliver strong ROI.

Key Responsibilities
  • Manage a book of supplier partners, owning day-to-day relationships and large strategic discussions on loyalty
  • Grow strategic relationships with a focus on using loyalty to deliver strong ROI
  • Understand supplier's strategic initiatives to proactively partner with them and assist with the development of loyalty promotional strategies
  • Proactively recommend ways to improve return on loyalty investment and provide visibility to budget and performance metrics
  • Plan and execute digital loyalty offers for vendors to drive benefit for both Loblaw and suppliers
  • Manage the contractual cycles of these suppliers to grow investment in the right areas for the program and meet yearly targets
  • Partner with internal category teams to jointly grow vendor engagement in loyalty and increase the impact loyalty has on categories
  • Share performance of strategic loyalty programs to drive excitement and increase participation among suppliers
  • Provide data inputs into Joint Business Planning (JBP) reporting process and make recommendations to improve overall success of joint business planning
Requirements
  • Skilled at developing relationships with clients to become a trusted and value-added business partner
  • 5-7 years of experience in a similar type role
  • Excellent oral and written communication skills
  • Experience in negotiation of high-value contracts
  • Experience in Brand Marketing, Market Research, Category Management, and/or Shopper & Consumer Insights roles or experience as a service provider to these functions
  • Proven analytic skills: conceptualizing, analyzing, deriving insights from data, and designing an execution plan to action on the insights
  • Working knowledge of enterprise software applications and services designed for the retail and consumer goods industries is highly valued
  • Experience as a power user of Microsoft Excel and Business Intelligence software (e.g. Microstrategy, Tableau)
About Us

Loblaw Companies Limited is a leading Canadian retailer with a commitment to excellence and customer satisfaction. We offer a dynamic and inclusive work environment that values diversity and promotes professional growth.

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