IT Solutions Specialist

2 months ago


Mississauga, Ontario, Canada Independent Electricity System Operator Full time

About the Role

The Independent Electricity System Operator (IESO) is seeking a highly skilled IT Solutions Specialist to join our team. As a key member of our organization, you will be responsible for providing life cycle management of information technology solutions to support the core components of our business related to operating the IESO Administered Markets, providing reliable operation of the electrical system, and other corporate requirements.

Key Responsibilities

  • Develop integrated computer-based information solutions for business and operations processes to support the reliable operation of the power system, operation of the IESO Administered Market, and other corporate needs.
  • Conduct analysis of customer requirements, produce functional specifications, and develop satisfactory information solutions to impact areas of software, hardware, communications, and business processes.
  • Oversee the evolution of existing information systems and tools related to market operation, supply, security, and settlement services by conducting/developing/monitoring enhancements to provide additional functionality, improved reliability/maintainability, and problem correction.
  • Identify opportunities for information solutions that will provide effective and economic benefits for customers, addressing the total solution in terms of communications, data sources, software tools, integration with existing functions, user interfaces, algorithms, etc.
  • Monitor and oversee assigned projects for the development and expansion of information systems and tools, providing periodic or limited work assignment, organizing, scheduling, and checking work of others delegated to assist in specific work projects.
  • Provide project management support to projects or teams involved in the expansion and improvement of information systems and tools.
  • Maintain a close customer relationship and be alert to identify potential improvements to existing systems and propose new information system requirements.
  • Participate in the development of strategic plans and standards.
  • Act as a teacher or mentor to associates to advance their learning and facilitate their problem-solving skills within their respective area of expertise.

Requirements

  • Requires a strong academic knowledge of computer science and associated subjects, including a strong theoretical knowledge pertinent to the specialist areas of the technical or business operations of the electricity market and administration processes related to the power system delivery.
  • Requires communication skills, including report or business presentation skills.
  • This knowledge is considered to be normally acquired either through the successful completion of a four-year University education in the appropriate field/discipline or by having the equivalent education.
  • Requires significant exposure to the overall power system operation and electricity market operation as might be acquired through experience in positions related to the power system operation and market operation.
  • Requires specific experience as applicable to the particular specialty of the group, including background in areas such as utilization of generation resources, secure operation of bulk power systems, reliability, means of operation, market entry, maintenance, and exit, bidding and market information management, market scheduling and dispatch, metering and market settlement, billing and market funds administration, prudential risk management, forecast and assessment, market administration, financial accounting and reporting, payroll services, human resource information system, and information governance.
  • Expertise can be in areas such as design concepts, analytical studies, application of computer techniques, familiarity with power system operation, practices, and policies, district operating and system requirements, concepts of power system operation, and familiarity with market and internal bid-to-bill business processes and procedures.
  • A period of over eight years, up to and including ten years, is considered necessary to gain this experience.

What We Offer

  • A comprehensive total rewards program, including best-in-class benefits and a flexible workplace.
  • A challenging, fast-paced, and collaborative team environment, where your perspectives and experiences matter.
  • Leaders who support your growth and success through regular feedback and coaching.
  • The opportunity to work with some of the brightest minds in the industry.


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