Quality Assurance Specialist

4 days ago

Vancouver, British Columbia, Canada Arc'teryx Full time
About the Role

We are seeking a highly skilled Quality Control Specialist to join our team at Arc'teryx. As a key member of our Quality Control team, you will be responsible for ensuring the highest quality standards in technical apparel production.

Key Responsibilities
  • Develop and implement product-specific quality control standards in collaboration with our product integrity, product development, and overseas quality teams.
  • Develop innovative quality control processes by working closely with our local and overseas quality teams to establish standardized methods of inspection and process control.
  • Guide and train our quality control team in defining and documenting our quality standards in greater detail.
  • Manage inspection processes domestically and overseas through our inspection platform.
  • Create inspection workflows to optimize individual quality control efficiencies for specific product types and factories.
  • Partner with our quality data specialist and quality manager to understand the elements of product quality that have the greatest impact on customer satisfaction.
  • Collaborate with product development and product integrity teams, as well as our overseas factories, to create inspection plans specific to new and existing product types.
  • Visit overseas factories to implement and train factory personnel and our overseas team on critical product standards.
Future Opportunities
  • Partner with technical specialists and product developers to help create model-level quality risk mitigation plans.
  • Mentor junior quality control specialists on Arc'teryx standards and processes.
  • Work with a team of technical specialists to refine processes to more efficiently achieve our quality standards.
Requirements
  • 2+ years of experience in quality control, preferably in the apparel industry.
  • Professional experience working with waterproof laminate materials such as Gore-Tex.
  • Formal training in quality control methods and best practices.
  • Experience in garment development and production.
  • Excellent organizational and interpersonal skills.
  • Ability to balance and focus on multiple, overlapping priorities and deadlines without losing sight of the big picture.
  • Strong verbal and written English communication skills.
  • Good problem-solving skills and the grit to persevere through challenging issues.
  • Experience working in a diverse, cross-cultural team.
  • Commitment to operating with honesty and integrity.
  • Ability to balance autonomy and collaboration.
  • Capacity to inspire breakthrough thinking and continuous improvement.
  • Unwavering commitment to doing what is right.
  • Passion for your work and a love for getting outside and living it.

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