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Dental Receptionist

2 months ago

Dawson Creek, Canada dentalcorp Full time

About Us:

At Peace Country Dental Clinic, we pride ourselves on being a part of the community and offering modern family dental care in a rural environment. Our office provides a range of services from general dentistry, implants, and Invisalign, to care provided by visiting Specialists. We offer an exceptional patient experience with treatment options as diverse as our patient base.

Schedule: Full time from Monday to Friday.

Benefits:

  • Competitive compensation
  • $1,000 Health Spending Account
  • Total rewards package that offers discounts on many services and activities, including an exclusive corporate gym membership program, reduced rates on home and auto insurance, and unlimited access to a variety of discounted entertainment, hotels, products, and services
  • Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
  • Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
  • Attend social and CE events to network with dental professionals in your community
  • Work-life balance and flexibility
  • Access to modernized technology to provide optimal oral care to patients

Responsibilities:

  • Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
  • Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
  • Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
  • Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
  • Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
  • Effectively manage the recall system and accurately maintain the patient database
  • Process referral letters and other patient correspondence upon receipt from the provider
  • Manage and file all patient records and charts
  • Demonstrate active listening and empathy to patients using effective communication skills

About You:

We are looking for an experienced individual with a clinical background or Power Practice experience, who is proficient in Microsoft Office and has experience with dental software. Candidates must be legally eligible to work in Canada.