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Customer Service Representative

2 months ago


Yarmouth, Nova Scotia, Canada Walmart Canada Full time

{"h2": "Job Title: OMNI Customer Fulfillment Associate", "p": "At Walmart Canada, we are seeking a highly skilled and detail-oriented OMNI Customer Fulfillment Associate to join our team. As a key member of our e-commerce team, you will play a vital role in delivering exceptional customer experiences by efficiently picking, packing, and dispensing online orders while maintaining high-quality standards and adhering to strict safety and food hygiene protocols.", "ul": [{"li": "Pick and assemble orders from various temperature areas with attention to detail and quality in mind to achieve timely delivery to customers."}, {"li": "Pack orders accurately, distinguishing between similar named products, exact quantities, and correct product codes."}, {"li": "Ensure products picked are of the highest quality, with no damaged products and freshest product selection."}, {"li": "Correctly document and label all orders through interpretation and understanding of documentation, including pick slips, packaging details, and shipping labels."}, {"li": "Optimize tote fill by packing orders in a space-efficient manner while maintaining product quality standards."}, {"li": "Balance fulfillment responsibilities with customer interaction, offering service and supporting issues to resolution."}, {"li": "Adhere to strict safety and food hygiene standards, maintaining a clean and hygienic work area, and operating material handling equipment safely and responsibly."}, {"li": "Participate in continuous improvement initiatives by suggesting changes to operational procedures, productivity standards, and efficiencies."}], "h2": "Requirements", "h2": "Minimum Qualifications", "p": "Outlined below are the required minimum qualifications for this position.", "h2": "Preferred Qualifications", "p": "Outlined below are the optional preferred qualifications for this position.", "p": "Walmart Canada is committed to accommodating the disability-related needs of applicants and associates as required by law."}