Travel Services Advisor

1 month ago

Terrace, Canada Maritime Travel Inc Full time
Position Overview

As a Travel Services Advisor at Maritime Travel Inc, you will play a crucial role in assisting clients with their travel arrangements and ensuring a seamless experience from start to finish.

Employment Details
  • Job Type: Permanent
  • Working Language: English
  • Work Hours: 37.5 hours per week
Qualifications
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years in a related field
Key Responsibilities
  • Assist clients with various financial transactions, including booking plane tickets and travel insurance.
  • Calculate travel costs and accommodation expenses.
  • Manage cancellations and schedule modifications effectively.
  • Recommend appropriate travel products and services based on client needs.
  • Research and explore new travel destinations, hotels, and amenities.
  • Handle challenging situations with clients professionally.
  • Perform general office duties to support the travel team.
  • Promote and sell travel products and insurance.
  • Provide comprehensive travel information, including regulations, health risks, and attractions.
  • Utilize computerized reservation and ticketing systems for bookings.
  • Deliver exceptional customer service to enhance client satisfaction.
Technical Skills
  • Familiarity with Apollo and Sabre systems.
Specialization Areas
  • Travel Bookings: Leisure travel
  • Sales Focus: Retail business
Personal Attributes
  • Strong attention to detail.
  • Client-focused approach.
  • Excellent verbal communication skills.
  • Highly organized and efficient.
Health Benefits
  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits
Screening Questions
  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?

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