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Retail Store Supervisor

2 months ago


Municipal District of Rocky View No, Canada Creative Flooring & Designs Inc Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Creative Flooring & Designs Inc. As a key member of our sales and operations team, you will be responsible for overseeing the day-to-day activities of our retail store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Customer Service: Provide outstanding customer service, responding to customer inquiries, and resolving any issues in a timely and professional manner.
  • Sales and Operations: Manage sales floor operations, including merchandise display, inventory management, and visual merchandising.
  • Staff Management: Supervise and coordinate the activities of sales staff, providing guidance and support to ensure excellent customer service and sales performance.
  • Inventory Management: Oversee inventory levels, including ordering and receiving merchandise, and maintaining accurate inventory records.
  • Reporting and Analysis: Prepare and analyze sales reports, identifying trends and opportunities for growth.
  • Store Maintenance: Ensure the store is maintained in a clean and organized manner, adhering to company standards.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Work Experience: 1 to less than 7 months in a retail environment
  • Language: English
  • Work Hours: 30 to 40 hours per week
Work Environment

This is a fast-paced environment that requires strong organizational and communication skills. You will work under pressure to meet sales targets and provide excellent customer service.

Personal Qualities
  • Client Focus: You have a strong focus on providing excellent customer service and building strong relationships with customers.
  • Flexibility: You are able to adapt to changing situations and priorities.
  • Organized: You are highly organized and able to manage multiple tasks and responsibilities.
  • Reliability: You are reliable and able to maintain a high level of productivity.
  • Team Player: You are a team player who is able to work collaboratively with colleagues to achieve sales and operational goals.