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Retail Store Supervisor

2 months ago

Caledon Village, Ontario, Canada Petro-Canada Full time
Job Summary

We are seeking a highly organized and detail-oriented Retail Store Supervisor to join our team at Petro-Canada. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our sales floor, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Assign sales workers to duties and ensure they have the necessary training and support to excel in their roles.
  • Hire and train new staff members, or arrange for their training, to ensure they meet our high standards.
  • Order merchandise and authorize returns to maintain an efficient and well-stocked sales floor.
  • Establish work schedules to ensure adequate coverage and minimize downtime.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Resolve customer complaints, supply shortages, and other issues that may arise.
  • Organize and maintain inventory to prevent stockouts and overstocking.
  • Supervise and coordinate the activities of sales workers to ensure seamless operations.
Requirements
  • 1-2 years of retail experience, preferably in a supervisory role.
  • Excellent communication and interpersonal skills to build strong relationships with colleagues and customers.
  • Ability to work independently and as part of a team to achieve sales goals.
  • Strong organizational and time management skills to prioritize tasks and meet deadlines.
  • Flexibility to work a variety of shifts, including evenings and weekends.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
Language

English is the primary language of communication in this role.

Work Environment

This is a full-time position, working 35 hours per week.