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Housekeeping Operations Manager

2 months ago


Barry's Bay, Ontario, Canada Ash Grove Inn Full time
Job Title: Housekeeping Manager

A key member of our housekeeping team, the Housekeeping Manager is responsible for ensuring the highest standards of cleanliness and comfort for our guests at Ash Grove Inn.

Key Responsibilities:
  • Leadership and Supervision: Plan and coordinate the activities of housekeeping supervisors and crews, supervise staff, and ensure that safety standards and departmental policies are met.
  • Maintenance and Repair: Supervise maintenance and repair services, co-ordinate maintenance and repair services, and ensure that local health and sanitation regulations are carried out.
  • Performance Management: Conduct performance evaluations and appraisals, maintain inventory of supplies, equipment, and uniforms, and schedule and assign duties of housekeeping staff.
  • Guest Services: Respond to complaints of guests and ensure that their needs are met.
Personal Qualities:
  • Dependability: We are looking for someone who is reliable and dependable.
  • Interpersonal Skills: Excellent oral and written communication skills are essential for this role.
  • Flexibility: The ability to adapt to changing situations and priorities is crucial.
  • Team Player: A team player who can work collaboratively with others is essential.
Support for Newcomers and Refugees:
  • Credential Recognition: Supports newcomers and/or refugees with foreign credential recognition.
  • Diversity and Cross-Cultural Training: Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees.
Support for Indigenous People:
  • Mentorship and Coaching: Offers mentorship, coaching, and/or networking opportunities for Indigenous workers.
  • Cultural Competency Training: Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.

Work Environment: This is a permanent, full-time position with 40 hours of work per week.

Language: English is the primary language of communication in this role.