Senior Commercial Claims Specialist

4 weeks ago


Burnaby, British Columbia, Canada Crawford & Company Full time

Position Overview

We are seeking a Senior General Claims Adjuster to enhance our team.

The ideal candidate will be responsible for investigating, assessing, negotiating, and resolving commercial claims through both telephone communication and written correspondence. This role involves guiding field adjusters on specific assignments and ensuring the meticulous recording, reporting, and presentation of claims files.

Key Qualifications

  • A minimum of 5 years of experience in an insurance claims setting, with a preference for knowledge in commercial lines.
  • Post-secondary education in a relevant insurance discipline, with a focus on achieving full licensure and CIP designation.
  • Proven ability to conduct thorough telephone investigations, assess, negotiate, and resolve both first and third-party commercial claims.
  • Competence in Claims Management Systems (CMS), ensuring accurate and detailed documentation of activities, transactions, and reserves.
  • Strong computer proficiency, particularly with Office 365 applications.
  • Exceptional communication abilities.
  • A collaborative team player dedicated to delivering high-quality service and customer satisfaction.

Additional Information

We appreciate the interest of all applicants; however, only those selected for an interview will be contacted.

Crawford & Company is an equal opportunity employer committed to fostering diversity and inclusion. We encourage applications from individuals belonging to visible minority groups, women, Indigenous peoples, persons with disabilities, members of the LGBTQ+ community, and others who can contribute to the diversification of ideas.

Crawford is dedicated to accommodating applicants with disabilities throughout the recruitment process, in accordance with applicable human rights legislation and our internal policies. We will collaborate with candidates requesting accommodations at any stage of the hiring process.

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