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Site Operations Coordinator
3 months ago
Position Overview:
The Site Operations Coordinator plays a pivotal role in ensuring the seamless functioning of designated locations within Health Research Methods, Evidence, and Impact (HEI). Reporting directly to the Director of Administration, this role requires autonomous decision-making within HR services and a proactive approach to leadership in support service delivery. As a key member of the administrative team, the Coordinator provides essential support to faculty, staff, and students across all HEI sites, particularly in the areas of recruitment and staff development.
Key Responsibilities:
- Serve as a departmental resource in collaboration with the Director of Administration, addressing Collective Agreements, hiring protocols, benefits, and payroll processes for staff.
- Act as the primary contact for faculty and staff regarding workplace issues and inquiries.
- Ensure timely completion of payroll entries and timesheet submissions.
- Utilize the Mosaic recruitment module to prepare job postings and assist in drafting job descriptions for staff and faculty.
- Engage in the recruitment process for open positions, including candidate screening, interviews, reference checks, and hiring decisions.
- Lead the onboarding and offboarding processes for departmental personnel.
- Provide training and guidance to support staff, ensuring compliance with health and safety training requirements.
- Manage the administrative support framework at the designated site, ensuring high-quality service delivery.
- Coordinate departmental functions, maintaining process documentation and implementing efficient record-keeping systems.
- Allocate staff resources effectively to manage workload fluctuations and prioritize tasks in consultation with faculty supervisors.
- Oversee physical resources, including inventory and workspace management, to support faculty and staff in their roles.
- Facilitate the setup of office environments at designated sites.
- Champion department-wide wellness initiatives.
- Perform additional duties as assigned.
Qualifications:
- A university degree or community college diploma in Administration or a related field.
- Certification or progress towards the Certified Human Resource Professional (CHRP) designation is advantageous.
Experience:
- Two to five years of experience in an administrative capacity within an academic or healthcare setting.
- Experience in a human resources role is preferred.
- Familiarity with unionized environments is beneficial.
Skills and Knowledge:
- Understanding of university and hospital processes, including Mosaic payroll and recruitment functions, as well as relevant financial and HR policies.
- Proven ability to conduct effective training sessions, both individually and in groups.
- Exceptional interpersonal, communication, and time management skills.
- Ability to prioritize competing demands effectively.
- Strong computer proficiency, particularly in MS Word, Excel, and PowerPoint; basic knowledge of PeopleSoft is preferred.
Additional Information:
This position demands a high level of professionalism, accuracy, and diplomacy.
Compensation and Benefits:
McMaster University offers a competitive compensation package, including:
- Employer-paid benefits such as Extended Health, Dental, and Life Insurance.
- Participation in a Group Retirement Savings Plan.
- Opportunities for training, coaching, and professional development.
- Employee tuition assistance for ongoing education.
- A supportive academic environment that fosters a passion for learning.
- A progressive paid vacation plan.
