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Commercial Insurance Manager
2 months ago
We are seeking a highly skilled Commercial Account Manager to join our team at DGA Careers. As a key member of our insurance team, you will play a crucial role in retaining and managing a portfolio of commercial insurance clients.
Key Responsibilities- Client Retention and Management: Retain and manage a portfolio of existing commercial insurance clients, ensuring exceptional customer service and building strong relationships.
- Claims Resolution: Serve as an intermediary between clients and insurance companies, addressing and resolving claims issues in a timely and efficient manner.
- Administrative Support: Provide support to the commercial insurance team, including processing policy documents, invoicing premiums, preparing cover letters, producing pink cards and certificates of insurance, claims reporting, and maintaining file documentation.
- Insurance Industry Experience: Minimum of 3 years of progressive experience in the insurance industry with a strong knowledge of commercial insurance products.
- Insurance Brokerage Experience: Experience working in an insurance brokerage, with a focus on commercial insurance.
- Certifications: CIP or CAIB designation, or actively working towards it, is an asset.
- Customer Service: Commitment to excellence in customer service, with a focus on building strong client relationships.
- Technical Skills: Proficient in Microsoft Office Suite.
- Soft Skills: Demonstrated reliability, accountability, and attention to detail, with the ability to work both independently and collaboratively within a team.
- Problem-Solving: Flexible and adaptable, with strong problem-solving skills and the ability to meet tight deadlines.
DGA Careers is one of Canada's largest independent, employee-controlled brokerages, with over 60 locations across the country. With $1.3 billion in gross written premium, we provide comprehensive insurance and risk management solutions with a distinctly Canadian perspective. Our collaborative work environment leverages the expertise of our team to offer exceptional value to personal and commercial clients nationwide.
