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Retail Manager

2 months ago

Spruce Grove, Alberta, Canada 2373505 ALBERTA LTD. Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at 2373505 ALBERTA LTD. The successful candidate will be responsible for overseeing the daily operations of our liquor and wine store, ensuring excellent customer service, and managing a team of sales workers.

Key Responsibilities
  • Leadership and Management
    • Assign sales workers to duties and tasks
    • Hire, train, and develop staff to meet business needs
    • Authorize payments and manage finances
    • Establish work schedules and ensure adequate staffing
  • Customer Service and Sales
    • Provide exceptional customer service and resolve customer complaints
    • Sell merchandise and promote products
    • Prepare reports on sales volumes and customer feedback
  • Inventory and Supply Chain
    • Order and receive merchandise and supplies
    • Manage inventory levels and maintain accurate records
    • Enforce provincial/territorial liquor legislation and regulations
  • Team Management and Development
    • Supervise and co-ordinate activities of workers
    • Provide coaching and feedback to staff
    • Develop and implement training programs
  • Security and Safety
    • Ensure a safe and secure work environment
    • Conduct regular safety inspections and audits
    • Enforce company policies and procedures
Requirements
  • Education and Experience
    • College, CEGEP, or other non-university certificate or diploma from a program of 1-2 years
    • Experience in retail management or a related field
  • Skills and Abilities
    • Excellent leadership and communication skills
    • Ability to work in a fast-paced environment
    • Strong problem-solving and analytical skills
    • Ability to work independently and as part of a team
  • Work Environment
    • Non-smoking environment
    • Air-conditioned store
    • Fast-paced retail environment
What We Offer
  • Competitive Salary and Benefits
    • Night shift premium
    • Parking available
  • Opportunities for Growth and Development
    • Training and development programs
    • Opportunities for advancement