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Information Management Coordinator
3 months ago
As a vital member of our Employment Services team, the Data Entry Clerk plays a crucial role in ensuring the accuracy and integrity of client and employer information. This full-time position requires a commitment to maintaining high standards of data management and compliance with organizational policies.
Key Responsibilities
- Accurately process and verify client information and documents, identifying and resolving discrepancies.
- Input and maintain client and employer data within the EOIS CaMS and internal CRM systems.
- Organize and manage contract and client files, ensuring they are complete and easily accessible.
- Adhere to company policies and contractual guidelines while supporting the Employment Services location.
- Request additional information for incomplete files and ensure all data is accurate before entry.
- Maintain data integrity and security in compliance with established policies.
- Update training materials for EOIS CaMS and assist in training staff on database usage.
- Monitor client file activation timelines and track relevant statistics for reporting purposes.
- Provide support for front desk operations as needed, ensuring smooth team collaboration.
- Collect and submit financial documentation for processing within the accounting platform.
Qualifications
- Minimum of 2 years of experience in data entry or office administration.
- High school diploma or equivalent.
- Proficient in Microsoft Office Suite and various database applications.
- Typing speed of at least 50 words per minute.
- Familiarity with the Employment Ontario Data Management System (EOIS CaMS) is preferred.
Desired Skills
- Strong understanding of Employment Ontario's case management and client eligibility requirements.
- Ability to work independently with initiative and self-direction.
- Exceptional organizational skills, with the ability to prioritize tasks effectively.
- Proven ability to work collaboratively within a team environment.
- Strong decision-making and problem-solving skills.
- Excellent written and verbal communication skills in English.
- Adaptable and resourceful, with a willingness to learn.
WoodGreen is dedicated to fostering an inclusive workplace and encourages applications from all qualified individuals. We are committed to providing accommodations for candidates with disabilities throughout the recruitment process.
