Application Analyst

18 hours ago

Victoria, British Columbia, Canada BC Transit Full time
About the Role

We are seeking a highly skilled Application Analyst to join our team at BC Transit. As an Application Analyst, you will be responsible for providing technical support for business-critical applications and systems. This includes carrying out software development lifecycles, patching, debugging, performing feature enhancement, and providing tier-2 technical support.

You will also establish and maintain regular contact and communication with both business application owners and end users in support of their systems. Contact and communication with vendors for support related issues as well as to staying informed on upcoming changes is another crucial requirement for this role.

This role also involves producing, maintaining, and enhancing Ad-hoc reports using PowerBI, BI Publisher, SQL reports. You will work closely with your Supervisor and Senior Application Analysts in user requirement analysis and solution design.

Key Responsibilities
  • Provide technical support for business-critical applications and systems
  • Carry out software development lifecycles, patching, debugging, and feature enhancement
  • Provide tier-2 technical support
  • Establish and maintain regular contact and communication with business application owners and end users
  • Communicate with vendors for support related issues and stay informed on upcoming changes
  • Produce, maintain, and enhance Ad-hoc reports using PowerBI, BI Publisher, and SQL reports
Requirements
  • Experience working with enterprise HR, Payroll, Finance, or other business-critical applications
  • Experience supporting business-critical applications using Cloud technologies such as Microsoft Azure, Google Cloud Platform, and Amazon Web Services
  • Experience supporting and implementing O365, M365, and Dynamic 365
  • Experience developing and supporting SQL reports
  • Demonstrated experience and discretion in the management of confidential employee and corporate information and systems
  • Experience with supporting and implementing solutions using Power App platforms
  • Experience utilizing a ticketing system to log issues, incidents, and requests
  • Experience creating and updating knowledge base articles, end-user documentation, and technical guidelines
  • Experience with Business Intelligence tools such as Power BI, Oracle Discoverer, Crystal Reports, JD Edwards Report Writer, and Hubble
About BC Transit

BC Transit is a leading public transportation provider in British Columbia, Canada. We are committed to providing safe, reliable, and efficient transportation services to our customers. Our team is passionate about delivering exceptional customer service and creating a positive experience for our passengers.

We offer a comprehensive benefits package, including medical and dental benefits, a defined benefit pension plan, and access to fitness and lifestyle centers. We also provide opportunities for professional development and career growth.

At BC Transit, we value diversity and inclusion. We are committed to creating a workplace that is welcoming and inclusive for all employees, regardless of their background, culture, or identity.

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