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Newfoundland and Labrador, Canada Lenovo Full timeJob Title: Senior Manager of Technical ServicesLenovo is a global technology leader, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Our mission is to deliver Smarter Technology for All, and we're looking for a Senior Manager of Technical Services to join our Premier Support organization.Key...
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Senior Manager of Technical Services
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Newfoundland and Labrador, Canada Lenovo Full timeJob Title: Senior Manager of Technical ServicesLenovo is a global technology leader, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets.Focused on delivering Smarter Technology for All, Lenovo has built a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices, infrastructure, software, solutions,...
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Senior Manager of Technical Services
1 month ago
Newfoundland and Labrador, Canada Lenovo Full timeJob Title: Senior Manager of Technical ServicesLenovo is a global technology leader, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets.Focused on delivering Smarter Technology for All, Lenovo has built a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices, infrastructure, software, solutions,...
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Senior Manager of Technical Services
1 month ago
Newfoundland and Labrador, Canada Lenovo Full timeJob Title: Senior Manager of Technical ServicesLenovo is a global technology leader, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets.Focused on delivering Smarter Technology for All, Lenovo has built a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices, infrastructure, software, solutions,...
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Senior Manager of Technical Services
1 month ago
Newfoundland and Labrador, Canada Lenovo Full timeJob Title: Senior Manager of Technical ServicesLenovo is a global technology leader, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets.Focused on delivering Smarter Technology for All, Lenovo has built a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices, infrastructure, software, solutions,...
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Senior Manager of Technical Services
1 month ago
Newfoundland and Labrador, Canada Lenovo Full timeJob Title: Senior Manager of Technical ServicesLenovo is a global technology leader, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets.Focused on delivering Smarter Technology for All, Lenovo has built a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices, infrastructure, software, solutions,...
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Senior Manager of Technical Services
1 month ago
Newfoundland and Labrador, Canada Lenovo Full timeJob Title: Senior Manager of Technical ServicesLenovo is a global technology leader, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets.Focused on delivering Smarter Technology for All, Lenovo has built a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices, infrastructure, software, solutions,...
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Senior Manager of Technical Services
1 month ago
Newfoundland and Labrador, Canada Lenovo Full timeJob Title: Senior Manager of Technical ServicesLenovo is a global technology leader, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets.Focused on delivering Smarter Technology for All, Lenovo has built a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices, infrastructure, software, solutions,...
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Senior Manager of Technical Services
1 month ago
Newfoundland and Labrador, Canada Lenovo Full timeJob Title: Senior Manager of Technical ServicesLenovo is a global technology leader, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets.Focused on delivering Smarter Technology for All, Lenovo has built a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices, infrastructure, software, solutions,...
-
Senior Manager of Technical Services
1 month ago
Newfoundland and Labrador, Canada Lenovo Full timeJob Title: Senior Manager of Technical ServicesLenovo is a global technology leader, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets.Focused on delivering Smarter Technology for All, Lenovo has built a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices, infrastructure, software, solutions,...
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Senior Manager of Technical Services
2 months ago
Newfoundland and Labrador, Canada Lenovo Full timeJob Title: Senior Manager of Technical ServicesLenovo is a global technology leader, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets.Focused on delivering Smarter Technology for All, Lenovo has built a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices, infrastructure, software, solutions,...
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Senior Manager of Technical Services
1 month ago
Newfoundland and Labrador, Canada Lenovo Full timeJob Title: Senior Manager of Technical ServicesLenovo is a global technology leader, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. We are committed to delivering Smarter Technology for All, and our continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter...
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Senior Manager of Technical Services
1 month ago
Newfoundland and Labrador, Canada Lenovo Full timeJob Title: Senior Manager of Technical ServicesLenovo is a global technology leader, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. We are committed to delivering Smarter Technology for All, and our continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter...
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Senior Manager of Technical Services
1 month ago
Newfoundland and Labrador, Canada Lenovo Full timeJob Title: Senior Manager of Technical ServicesLenovo is a global technology leader, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets.Focused on delivering Smarter Technology for All, Lenovo has built a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices, infrastructure, software, solutions,...
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Senior Manager of Technical Services
1 month ago
Newfoundland and Labrador, Canada Lenovo Full timeJob Title: Senior Manager of Technical ServicesLenovo is a global technology leader, ranked #248 in the Fortune Global 500, serving millions of customers every day in 180 markets.Focused on delivering Smarter Technology for All, Lenovo has built a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices, infrastructure, software, solutions, and...
Technical Program Manager
3 months ago
Lenovo is a global leader in technology, recognized for its commitment to innovation and excellence. We pride ourselves on delivering outstanding products and services to our customers worldwide.
Why Join Lenovo?At Lenovo, we believe in taking ownership of our work and delivering exceptional results. With a revenue of US$62 billion and a workforce of 77,000 employees across 180 markets, we are dedicated to creating a smarter future through advanced technology solutions.
Role OverviewThe Infrastructure Solutions Group (ISG) Quality & Security team is seeking a Technical Program Manager. This pivotal role involves overseeing the quality and reliability of our data center offerings through comprehensive technical evaluations and collaboration with diverse teams.
Key Responsibilities:- Lead and coordinate technical assessment initiatives across various development sectors.
- Guide the virtual assessment team in evaluating customer needs and formulating actionable recommendations.
- Analyze feedback from technical experts and test data to determine the viability of CORE requests.
- Assess and prioritize CORE requests to address urgent customer and marketing demands.
- Collaborate with engineering, development, and production teams to ensure product quality and serviceability.
- Identify and troubleshoot technical challenges, proposing alternative solutions to meet customer specifications.
- Monitor the effectiveness of CORE/FastPath processes and suggest enhancements.
- Mentor a virtual team of technical assessors to improve the accuracy and efficiency of assessments.
- Provide ongoing technical support and guidance to team members across functions.
- Maintain detailed records of assessments, feedback, and testing outcomes.
Basic:
- Bachelor's Degree or higher in Computer Engineering or a related discipline.
- Minimum of 5 years of relevant experience in the field.
Preferred:
- Familiarity with Intel x86 or AMD server architecture and product development.
- Experience in design process development and execution.
- Proficiency in project management and reporting tools such as JIRA, Confluence, and MS Project.
- Strong communication skills, both written and verbal, for various tasks including engineering management and executive updates.
- Adept at working collaboratively in teams as well as independently, with a passion for learning new technologies.
- Experience with GPU, Servers, CPU, or Memory development.
Lenovo is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
