Unit Supervisor

2 weeks ago


Terrace, Canada MCDONALD'S RESTAURANT Full time
About the Role

We are seeking a highly motivated and experienced Unit Supervisor to join our team at McDonald's Restaurant. As a Unit Supervisor, you will be responsible for supervising and coordinating the activities of staff who prepare and portion food, ensuring that food and service meet quality control standards.

Key Responsibilities
  • Supervise and Coordinate Staff: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively.
  • Train and Develop Staff: Train staff in job duties, sanitation and safety procedures, and provide ongoing coaching and feedback to ensure they are meeting expectations.
  • Estimate and Manage Inventory: Estimate ingredient and supplies required for meal preparation and manage inventory to ensure that we have the necessary resources to meet customer demand.
  • Ensure Quality and Safety: Ensure that food and service meet quality control standards, and that all health and safety procedures are followed.
  • Manage Customer Service: Address customer complaints or concerns in a professional and courteous manner, and ensure that all customers receive excellent service.
  • Manage Records and Reports: Maintain accurate records of stock, repairs, sales, and wastage, and prepare and submit reports as required.
Requirements
  • Leadership and Management Experience: 1-2 years of experience in a leadership or management role, preferably in the food service industry.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to work effectively with staff, customers, and other stakeholders.
  • Problem-Solving and Adaptability: Strong problem-solving and adaptability skills, with the ability to think critically and make sound decisions in a fast-paced environment.
  • Education and Training: Secondary (high) school graduation certificate, with ongoing training and development in areas such as food safety, customer service, and leadership.
What We Offer
  • Competitive Salary and Benefits: A competitive salary and benefits package, including group insurance benefits and other perks.
  • Opportunities for Advancement: Opportunities for advancement and professional growth, with ongoing training and development to help you succeed in your role.
  • Diverse and Inclusive Work Environment: A diverse and inclusive work environment, with a commitment to creating a welcoming and supportive workplace for all employees.

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